Who they are
Black-owned firms grew 43% since 2019 - fastest of any racial group tracked by Census. But median revenue is ~58% lower than white-owned firms and bank loan denial rates are 2.3x higher. Owners are sophisticated about the gap and skeptical of vendors who pitch generically.
Common titles
Where they live online
- US Black Chamber of Commerce
- BLCK VC events
- AfroTech
- Ethel's Club
- Local NAACP business councils
- Black Enterprise magazine
Common objections
Lead with reference customers, especially Black-owned ones, and don't pretend your client roster looks different than it does.
Offer a startup tier, a CDFI/grant referral, or a results-tied pricing option. Don't open with enterprise pricing then "discount to fit."
Show year-over-year retention numbers in the segment; show product investment, not just sales attention.
Message templates that work
Hi {{FirstName}},
Learned about {{Company}} via the US Black Chamber's membership list. I work with Black-owned SMBs to {{outcome}} - recent example: {{reference}}.
Not a pitch. If your priorities for the next 90 days include {{focus-area}}, I'd value 15 min to share what's worked.
{{Sender}}